Policy

Cancellation and Refund Policy

Understand cancellation terms and refund eligibility before purchase.

Cancellation and Refund Policy

Our Cancellation and Refund Policy were last updated on 1st July 2024

At morphedtech, we strive to provide the best possible e-learning experience. However, if you decide to cancel your subscription or request a refund, please review our policy below:

1. Cancellation Policy

You can cancel your subscription to any of our e-learning courses at any time. Cancellations can be made directly through your account settings on our platform or by contacting our customer support team.

Once you cancel your subscription, you will continue to have access to the course content until the end of your current billing cycle. No further payments will be charged after your cancellation is processed.

2. Refund Policy

General Refunds: Refunds are generally not available for partially used services or for months that have already been billed. This policy includes subscriptions that are canceled mid-month.

Refund Review Process: Refund requests will be reviewed on a case-by-case basis, taking into account factors such as the reason for dissatisfaction, the amount of content consumed, and user feedback. We reserve the right to approve or deny refund requests at our discretion.

Refund Amount: Approved refunds will only cover the most recent payment made for the course or subscription and will not include any previous payments.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our support team through the "Contact Us" form available on our website.
  2. Provide details of your purchase, including the course name, date of purchase, and the reason for your refund request.
  3. Our support team will review your request and respond within 7 business days.

4. Refund Disbursement

  1. Refunds, if approved, will be processed to the original payment method within 14 business days from the approval date.
  2. In cases where the original payment method is no longer available, alternative arrangements will be made with the consent of the customer.

5. Disputes and Chargebacks

  1. We encourage customers to contact us directly for any billing or service-related issues before initiating a dispute or chargeback with their bank or credit card provider. We are committed to resolving your concerns in a fair and timely manner.
  2. If a chargeback or dispute is raised without first contacting us, we reserve the right to terminate your access to our services and courses.

6. Modifications to This Policy

morphedtech reserves the right to update or change this Cancellation & Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after any changes indicates your acceptance of the new terms.

7. Contact Us

If you have any questions about this Cancellation & Refund Policy, please contact our support team through the "Contact Us" form on our website or by emailing support@morphedtech.com. We are here to assist you and ensure a satisfactory experience with our e-learning courses.

Note: This policy is part of the Terms of Service for using morphedtech’s e-learning platform. By subscribing to our services, you agree to adhere to this policy.